Return Policy

We want you to be completely satisfied with your purchase. If for any reason you are not, you may return eligible items within 14 days of delivery for a refund, store credit, or exchange, subject to the following conditions:

Eligibility Criteria:

• Items must be returned in their original condition, unused, and in the original packaging.

• Returns must be initiated within 14 days of delivery.

• Customized items are non-returnable and non-refundable, except in cases of defects or errors on our part.

Return Process:

1. Contact our customer service team at [insert contact information] to request a return authorization.

2. Pack the item securely and include the original packing slip or order confirmation.

3. Ship the item back to us at your expense using a trackable shipping method.

Return Shipping:

• Customers are responsible for return shipping costs.

• We recommend using a Trackable shipping service and purchasing shipping insurance to ensure the safe return of your item.

Refunds:

• Refunds will be issued to the original payment method within [insert number] business days of receiving the returned item.

• Original shipping charges are non-refundable.

Exchanges:

• Exchanges are subject to product availability. If the item you wish to exchange is no longer available, a store credit or refund will be issued.

Damaged or Defective Items:

• If your item arrives damaged or defective, please contact us immediately for assistance.

Non-Returnable Items:

• Customized items, including personalized or made-to-order items, are non-returnable except in cases of defects or errors on our part.

Policy Updates:

• Our return policy is subject to change without prior notice. Any updates or revisions will be reflected on this page.

Thank you for shopping with us!

Lorie B Creations